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About us

The International Peace Garden was founded in 1932 by a group of visionaries aiming to establish a place dedicated to the ideals of peace and friendship between nations. Located near the geographic center of North America, the International Peace Garden sits on the Manitoba/North Dakota border and commemorates the long-standing peace between the United States and Canada. Today, the Peace Garden grounds span more than 2,400 acres including forests, trails, lakes, manicured gardens, conservatories, campgrounds, and more.

Visitor Services Manager Job Description

This position leads all visitor service departments in coordinating and providing an excellent experience for all guests and groups. The successful candidate will be responsible for continually developing all visitor service-related aspects of the Garden.

Duties and Responsibilities

  1. Cultivate relationships with preferred vendors for events, including but not limited to catering, wedding planning, tour companies, photographers.
  2. Cultivate relationships with corporate partners, service organizations, school districts, etc., to promote the Garden as a destination for meetings, parties, retreats, tours, etc.
  3. Connecting organizations with others to develop third-party relationships that lead to regular rentals of facilities and spaces for externally developed programming.
  4. Continual development of all visitor service-related aspects of the Garden.
  5. Coordinate and perform tours.
  6. Develop budgets for individual events and overall event calendar in collaboration with administration and visitor service department leads.
  7. Develop, oversee and evaluate standards and policies for the events departments.
  8. Develop and maintain the necessary training manuals and employee handbook with the assistance of the visitor services department leads and administration.  
  9. In collaboration with administration, development of the annual calendar of events.
  10. Develop the processes and communicate regularly with other department managers for coordination of events.
  11. Oversee the hiring, training, scheduling, performance evaluation and problem resolution for staff, in collaboration with visitor service department leads and administration. 
  12. Develop cross-training opportunities between the visitor service departments and schedule to better utilize hours and reduce overtime.
  13. Monitors general housekeeping cleanliness within the areas: ensure that visitor-facing facilities remains in good repair and that employees and customer safety standards are maintained.
  14. Assists with the development and implementation of operating budgets, policies, and procedures consistent with those of the organization.
  15. Collaborate with marketing on the development, coordination, delivery and replacement of promotional materials.
  16. Review and respond to customer comments and feedback to ensure quality. Responses should be based on guidelines to be developed in collaboration with administration.
  17. Performs miscellaneous job-related duties as assigned.

Knowledge, Skills and Abilities Required

  • 2-4 years’ experience coordinating and managing large and small events.
  • 2-4 years’ experience managing vendors and partnering organizations, including volunteer groups.
  • 2-4 years’ experience managing staff. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Ability to analyze and solve problems.
  • Ability to summarize and reconcile retail sales and operating statistics, and to prepare routine statistical reports.
  • Ability to communicate effectively internally and externally, both orally and in writing.
  • Ability to foster a cooperative work environment.
  • Knowledge of cash management principles and/or procedures.
  • Knowledge of customer service standards and procedures.
  • Ability to read, understand, follow, and enforce safety procedures.
  • Experience with various computer programs including but not limited to Microsoft Office and Event Management software.
  • Responsible to familiarize yourself with USA and CA laws/regulations regarding venues eg. Liquor license, capacities,
  • Knowledge of basic marketing, promotion, and/or visual merchandising techniques.

Working Conditions and Physical Effort

  • Moderate physical activity. Requires handling of average-weight objects up to 20 pounds or standing and/or walking for more than four (4) hours per day.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment

To apply, email your resume, cover letter and references to visitorservices@peacegarden.com

CAFE STAFF

The Peace Garden Cafe is hiring enthusiastic individuals to work in our newly renovated restaurant for the upcoming season. We are hiring Cooks, Servers, Dishwashers and Event Staff. If you are friendly and outgoing and enjoy meeting new people, please forward your resume to cafe@peacegrden.com.

Also hiring full time Assistant Cafe Manager to take over day to day operations such as scheduling and training staff, preparing grocery and supply orders, and assigning tasks. The successful candidate will have excellent time management and organizational skills. The Assistant Manager will have the ability to take control of situations and adapt to regular interruptions. They will be able to work a variety of shifts including evenings and weekends and enjoy interacting with other employees and guests. Expected start date May 1. Please email resumes with references to cafe@peacegarden.com.

Assistant Gift Shop Manager

This working/supervising position oversees and coordinates customer service, merchandising, inventory control, and other related activities for a small gift shop located in the Conservatory/Interpretive Centre. Schedules, leads, and oversees the day-to-day activities of gift shop staff engaged in routine stock management and customer service activities. Provides input into operating budgets, policies, and procedures, and provides leadership in the general marketing of the gift shop. General understanding of Foreign Exchange and how it affects pricing of merchandise.

The Gift Shop Manager is part of the Visitor Services Team and serves as support for events and other visitor services efforts at the direction of the Visitor Services Manager.

Duties and Responsibilities

  • Oversees, coordinates, and performs computerized cash register sales transactions, cash management and credit/debit terminals in USA and Canadian currencies.
  • Supervises personnel which typically includes recommendations for hiring, termination, performance evaluation, training, work allocation, and problem resolution.
  • Assists with the development and implementation of operating budgets, policies, and procedures consistent with those of the organization.
  • Provides sales coordination and problem resolution for floor customer service staff; performs direct sales and customer service as and when required.
  • Allocates and schedules work within the area in collaboration with the Visitor Services Manager, ensuring that all floor requirements are covered during operating hours; fills in for staff as required during breaks and other absences.
  • Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports.
  • Monitors and coordinates ordering, receipt, and return of merchandise and/or equipment; verifies invoices and billing and resolves errors and discrepancies; as appropriate, coordinates shipping and/or delivery of merchandise to customers.
  • Monitors inventory levels based on time of year and needs. Keeps an accurate account of inventory values for both currencies.
  • Oversees area stock and visual merchandising; participates in the development and implementation of on-floor sales promotion campaigns.
  • Monitors general housekeeping cleanliness within the area; ensures that equipment and facilities remain in good repair, and that employee and customer safety standards are maintained.
  • Performs miscellaneous job-related duties as assigned.

Please apply through Indeed or email resume, cover letter and references to visitorservices@peacegarden.com

Gift Shop

Description: The Gift Shop Staff will facilitate the goals and responsibilities of the Gift Shop; learning and utilizing our recently implemented Point of Sale Systems, enhancing skills in relating to customers and problem solving. We work in a collaborative team atmosphere where effective communication is essential.  These individuals should be confident in working alone or with groups of all ages and backgrounds and be comfortable dealing with customers of all demographics and nationalities. We are looking for individuals that are responsible, flexible and punctual and possess a positive attitude. These positions require flexibility as work shifts may include some weekends, and holidays. Employees will be dealing with both US and Canadian currencies, so math skills are an asset. 

Requirements:

  • Outgoing personality
  • Experience with Point of Sale programs and machines (or willingness to learn)
  • Experience handling cash
  • Computer skills
  • Experience with inventory – unpacking, accounting for, setting up as per the Assistant Gift Shop Manager and Visitor Services Manager

Gate Attendant

Description: The Gate Attendant will be the first person visitors encounter when they enter the park. The Gate Attendant will serve customers who are entering the park by selling day passes or annual passes as well as dealing with camping reservations. They will also provide visitors with information about the park including sites to see, historical information and scheduled events. They will be answering all questions including information on other parks and attractions in the surrounding area, best places to eat, see or stay. Another major responsibility will be booking campground reservations, either by customers phoning in or from website requests. The Gate Attendant will also be responsible for compiling and calculating a daily recap record of all sales and funds collected. They will make website edits for the camping booking system, administer credit card transactions, update Excel spreadsheets, and compile visitor data.

Requirements:

  • Outgoing personality
  • Computer skills
  • Willingness to learn

SEASONAL EMPLOYMENT OPPORTUNITIES

  • Would you like to gain experience working in a large public garden?
  • Are you currently studying or interested in horticulture or a related field?
  • Do you need to complete Community/Practicum hours in order to graduate?

Consider the International Peace Garden this year! The IPG is a 2,300 acre public garden situated on the border of Manitoba and North Dakota. We offer a wide range of experience in the fields of horticulture, professional grounds maintenance and customer service within the tourism sector. If you like working outdoors in a beautiful and natural setting, then this is the place for you! The following opportunities are available in 2022:

MAY – SEPTEMBER: Horticulture Staff
Gain experience in planting and maintaining annual and perennial beds, weed identification and control, ornamental plant identification, pruning and care of shrubs/small trees in a formal, public garden setting. This position will provide maximum exposure to all facets of horticulture at the IPG from start to finish.

  • Maximum duration: May to September (start date weather-dependent)
  • 5 days per week, weather permitting. Some weekends as needed.

Download the seasonal application form and email the completed form to admin@peacegarden.com
-On-site accommodation is available for qualifying applicants-

For more information about opportunities in horticulture at the IPG, please contact the Director of Horticulture, Johannes Olwage at: johannes@peacegarden.com

Your Support Matters

The International Peace Garden was founded in 1932 to celebrate the longstanding peace and friendship between the United States of America and Canada.

We invite you to help us in cultivating the Peace Garden so that it can promote the ideals of conservation, friendship, and cooperation between nations for generations to come.

Your generosity helps preserve this invaluable venue for generations.

Passes & Memberships

Annual membership or lifetime memberships can be purchased online for your next visit to the Garden.

Day Pass Rates:

  • Pedestrian/Pedal Bike – $10
  • Military Rate – $15
  • Passenger Vehicle – $25
  • Motorcycle (per rider) – $10
  • Tour Bus/Large Groups

Annual Membership – $40
Lifetime Membership – $500